Shipping Policy
Farm Pick-up is FREE.
Local pick-ups are available on Monday and Thursday between 10:00am-2:00pm. Please arrange your Farm Pickup time by requesting a time in the Notes box at checkout.
Home/Office Delivery
**Please note this policy is subject to change at any time, without notice.**
We offer home delivery NATIONWIDE.
Nationwide shipping is available three days a week, Monday through Wednesday. Any orders placed after 10:00am PST on Wednesday will be processed and shipped the following week.
SoCal Locals (CA, South of Bakersfield) shipping is available four days a week, Monday through Thursday. Any orders placed after 10:00am PST on Thursday will be processed and shipped the following week.
Quality is our priority and our fruit is picked at peak flavor. All orders are individually packed in a box with recyclable filler and cushioning for safe transit to your home. We offer the best shipping options to you so that once a box leaves our warehouse, it will be at your door as quickly as possible. We want that first bite to be just like you’re standing in our orchards having picked the fruit right from the tree. If your fruit arrives in damaged condition, please contact us immediately and we will make it right with you.
If you would like to delay your shipping to the following week or a specific date please add your request in the ‘note to seller’ box at checkout. Otherwise, all orders will be processed and shipped as soon as possible in the order they were received.
All orders received are processed immediately and will be packaged and shipped at the earliest convenience. If you would like to cancel your order or combine multiple orders, please contact Customer Service at info@dickinsonfamilyfarms.com as soon as possible. We will do our best to accommodate you to the best of our ability, however, if the order has already been processed and packaged, changes may not be possible. In the event that you receive an incorrect item, or an item is missing from your order, please reach out within two business days, and we will be sure you are taken care of!
P.O. box addresses are not accepted. We are not responsible for incorrect addresses or mistakes entered in shipping details. Any shipping instructions should be entered into the ‘note to seller’ section at checkout (NOT in the address section). We will forward special shipping instructions onto the shipping carrier, however, we cannot guarantee drivers will follow instructions.
The Fruit
Have you picked a piece of fruit off the tree and eaten it right away? The freshness of the fruit is expressed in the vibrancy of the flavors, concentration of sugars, high volume of juice, and density of the meat. There’s nothing better than fresh picked fruit. We bring you as close as possible to experiencing this freshness level by keeping the turnaround time from picking to shipping at an absolute minimum. Most fruit in the local grocery store is at least 2 weeks away from the grove. We keep our fruit moving in and out within a week. You can taste the difference!
All our fruit is harvested from farms located in Southern California. We do not import or supplement local out of season crops to extend our availability. When the immediate local crops are at peak flavor, we harvest and pack for your enjoyment. When the crops taper off, we let the trees and land rest for the next year, switching instead to the next seasonal crops. The amazing thing about SoCal is there are multiple delicious fresh fruits available 12 months out of the year. At any given time, we will have 8-20 different items coming straight from the grove to your home. How cool is that!
Very Fresh! We ship to you within 1 week of harvesting.
Yes! Each farm we partner with as well as our own land is certified Organic via a third party agency.
This is our commitment to you, you will only find fruit available for sale that has been grown and harvested from Southern California farms. By default, we will be focusing on the best fruit currently available. In short, if you see it for sale on the site, it’s in season. You can check out our seasonal calendar here. Keep in mind, each year is different so this calendar is a general guideline.
Most fruit is completely fine stored on the counter top at room temperature. If it requires refrigeration, we will include instructions with the fruit.
Ordering
We’re so glad you asked! Simply select the quantity you would like of the seasonal fruit available and click Add to Cart. Once at checkout, choose the best shipping option for your location. Fill out your payment information and click Submit! We will send a confirmation email as soon as we receive the order. Processing time is within 24 Business hours.
Absolutely, when a shipping label is generated, our fulfillment center fires off an email giving you tracking information and a summary of your order.
The Farm
Yes we do! Our family property is located in North San Diego County in the midst of some of the finest agricultural land in the country. Our family has been farming here for decades and knows the land, the seasons, and surrounding areas intimately. Read more about our story here.
We are a working farm and packing house. We are not currently set up to offer farm tours but if you select Farm Pickup when placing an order, you will get to see our beautiful property up close and personal when you drive in.
We offer farm pickup on Monday and Thursday from 10AM to 2PM Pacific Time.
